The mockup doesn't look as it does in the preview.

Posted on Wednesday, March 20, 2024 01:13

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Mostly this is caused by a compatibility issue. We advise you to ensure that the design software you are using is compatible with the mockup file format. Different programs may interpret elements differently, leading to variations in appearance.

Also, check that your design software and the mockup are set to the same resolution. Mismatched resolution settings can result in scaling or clarity discrepancies.

If the differences persist, our support team at support@themecloset.com is ready to assist you. Share details about the discrepancies, and we'll work with you to find a solution.

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