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      • Maelieprevot

        Hello, I have a big problem please help me : the layout is not done well, the photo grid is not displayed. I yet "reset" before posting my pictures so I don't understand.
        Thank you for your help, Maélie

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      • Themecloset Support
        Support

        Hello there! Thanks for letting us know this issue. This glitch was fixed on the previous version of Noir. You may need to update the theme to fix this glitch. It turns out the new plugin script blocked any asset file to load up on the browser. Thank you. Erica.

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      • Alvertigo

        Hi! Yesterday I bought your noir style. I dont have any problem with the installation but when I see my personal Tumblr on Mozilla Firefox or Google Chrome it doesn´t works http://albertopoloianez.tum.... On Safari I can see all ok .. I tried to delete cookies, other computers and nothing ..

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      • Yukimogra
        User

        Hello. If you browse Noir's theme with Chrome or Vivaldi, the layout collapses. Safari is fine.
        Not only my blog that I purchased and installed Noir, but also the demo page is collapsing.
        This seems not to be a problem of browser extension etc. Please check this.
        https://uploads.disquscdn.c...

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      • One.davidnguyen
        Commercial

        Hello, would you be able to look into the "One Column 400px" layout and determine why the content/posts aren't centered? The title appears to be centered but it looks wrong because the content/posts are slightly off to the right. For example, see davidnvisuals.ca to know what I'm talking about.

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      • Themecloset Support
        Support

        Hello David, Looks like you left a comment too :) We just sent an email for your questions. Hope everything works out!

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      • Meg

        is it possible to hide the caption on the home page, but show the caption on click?

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      • Themecloset Support
        Support

        Hello Megan, Just replied back to your email. Thank you! :)

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      • Nataliede.leon
        Regular

        Ok, not cool. I just commented on Gretchen Two. I went back to this because it's the only one without issue... Now every photo is small. What is happening? Why is my Tumblr all sorts of messed up now?

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      • Themecloset Support
        Support

        Hey Natde! We apologize for the reply. It looks like one issue that comes up when you skip resetting your blog. You may need to reset your blog first, and install the theme to avoid any issue. Most of the time, your previous theme affects the new settings. To prevent this, it's necessary to reset your blog first.

        Thank you!

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      • Themecloset Support
        Support

        Thank you for your interest in Noir theme. Here are frequently asked questions! Hope these help!

        Q: How do I remove 'install theme' button?
        A: In order to remove the button, you will have to purchase a commercial license. Click install now (or buy now) button, and click "Commercial License" to proceed to the checkout page

        Q: After I click 'Ask' button, it keeps saying 'There is nothing found'. How do I fix it?
        A: Enable the 'Let people ask' feature on Dashboard > Setting.

        Q: Links do not work. It redirects me to http://example.tumblr.com/exam...
        A: On the Customize page, make sure you include "http://" before the link you want to place in. Here is an example: http://example.tumblr.com

        Q: SCM Player does not work. How do I fix it?
        A: There is an input for SCM player code on the customize page. Put your code there.

        I purchased this theme before. How do I retrieve on my new account?
        https://support.themecloset...

        What's the difference between theme licenses?
        https://themeclosethelp.zen...

        How do I purchase this theme with my credit card? & I don't have a PayPal account.
        https://support.themecloset...

        Visit our help center for more information: https;//support.themecloset.me
        Let's talk here if you have any question!

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